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GranSky Studios, Inc.

Contact Officer

 
FAQ

iOS App Strore

(Manage your subscriptions)

 

https://support.apple.com/en-us/HT202039

 

Manage your subscriptions

 

1. On your iPhone, iPad, or iPod touch

2. On the Home screen, tap Settings.
3. Tap App and iTunes Stores.
4. Tap your Apple ID. 
5. Tap View Apple ID. You might need to sign in.
 
6. Under Subscriptions, tap Manage.
If you don't see a subscription in iTunes and are still being charged, make sure that you're signed in with the correct Apple ID. If so, you might have subscribed directly with the provider and not through iTunes. In this case, please contact the content publisher or app developer directly to cancel your subscription.
 
7. Tap the subscription that you want to manage.
Use the options to manage your subscription. You can choose a different subscription period, or turn off Automatic Renewal.
Turn off Automatic Renewal to cancel a subscription. Your subscription will stop at the end of the current billing cycle.

Google Play

(Manage your subscriptions)

 

https://support.google.com/googleplay/answer/2476088?hl=en

 

Manage your subscriptions

 

1. Go to payments.google.com.

2. Along the left side of your screen, select Bills and accounts.

3. Select the subscription you want to cancel > Cancel subscription.

 

Important: Uninstalling an app will not automatically stop your subscription. You must cancel your subscription to end your subscription. If you uninstall the app without canceling your subscription, you will still be charged.Canceling a subscription will not retroactively refund subscription payments, and previously charged subscription fees cannot be pro-rated based on cancellation date. For example, if you purchased a one-year subscription on Jan. 1 for $10 and decide to cancel your subscription on July 1, you will have access to the subscription until Dec. 31 and will be charged the full $10, but you will not be charged another yearly subscription of $10 the following Jan. 1.If you cancel a subscription and decide to subscribe again later, you will be charged the current price.

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